The latest release of The Forrester Wave: WCM for External Sites, Q3 2007 references that customer experience needs make web content management essential to online operations.

This report named FatWire Software as a web content management “Leader” who excels in personalization, globalization and usability. FatWire’s strong multi-site management and delivery capabilities, an excellent user interface for managing content, comprehensive personalization functionality, as well as their other broad capabilities, were also cited as reasons for their leadership ranking.

FatWire was among 11 select companies that Forrester invited to participate in this report, which assesses the strengths and weaknesses of each vendor’s solution using a combination of hands-on lab evaluations, vendor surveys, product demonstrations, and client interviews. Each vendor product is also evaluated against 190 external site content management and delivery criteria.

To view the FatWire press announcement or to download the Forrester Wave: WCM for External Sites, Q3 2007 report.